The Row San Jose, BW Signature Collection

Overall, the hotel was great. I wasn’t expecting much since it was a Best Western, but I was pleasantly surprised. The hotel breakfast, although not much variety, was hot and fresh and definitely good for a hotel breakfast. The room was clean and fairly updated and the staff were very professional and friendly. There were some things to maybe take note of. They weren’t cons for me, but they might be for someone else. They do provide shampoo/conditioner, and body wash. However, the shampoo and conditioner is combined in one . The mini fridge in the room didn’t really keep my drinks cold at all, so I wouldn’t really count on it for important things. The TV has all the apps needed, but they don’t really have “live” tv. They have the free live tv offered from the fire tv, but not actual cable. Again, I didn’t mind any of that, but I know some people do, so I like giving people the heads up!

Best Hotel Stay in San Jose! I can honestly say The Row Hotel has been the best hotel stay I’ve ever had. From the moment you walk in, the ambience is calming, everything is spotless, and the staff (especially the owner and housekeeping) are so friendly and welcoming. The breakfast is delicious with plenty of variety, and I love that a variety of tea, coffee, and lemon water are available all day. The lounge is one of my favorite spots—it’s so peaceful to sit and relax, and there’s even a big table with outlets that’s perfect for work meetups. What I really appreciate is that everyone respects each other’s space, which makes the whole atmosphere even more comfortable. Some reviews mention noise, but in my two-week stay it has been 99.99% quiet. I only once heard someone briefly passing by my room talking during lunchtime and never from adjoining rooms. For me, it’s been the most restful hotel experience ever. The location is convenient (walking distance to O’Connor Hospital and near the mall), parking is spacious and underground, the beds are super comfy, and the hotel itself feels very new and modern—even with YouTube on the TV! I’ve stayed at many hotels, but I’ve never felt this comfortable anywhere else. This place truly deserves every bit of a five-star rating. I will definitely stay here again.

Love the location and ease of access to towels and the beach! My only critique would be the walls being thin and can hear everything outside of the door which for some people would be too much. Otherwise, great stay, easy check in/out.

Good price, accomodations match price point. Small rooms, odd bathroom layout (sink in room, bathroom is just toilet and shower), good breakfast options and coffee available in lobby and in room, clean exercise room.

my first time staying in san jose and this hotel was pretty cool. the price was very worth it for how long i was staying. also nice that it was close to the airport for when i checked out. the room was very spacious. caught me off guard that the sink and the bathroom were separate. i stayed in the 1 king bed and it had a lot of room. our room was cleaned everyday and never interfered with the workers asking us how much more time we needed for it to be cleaned.

I stayed here for 2 nights. On the good side, the place was clean, lots of support staff, cleaning, doing housekeeping stuff. Everytime I went out of the room I always saw someone doing something. The check in is done with a remote person but again very friendly and very easy process. The room was clean as in nothing was obviously bad. Somethings were a bit outdated but again not really a big deal. Its all keyless, so make sure you remember the code or have your phone on you as the code is emailed when you check in. Breakfast was ok, nothing fancy but again decent and nothing really to complain about. There was coffee, cereal, some hot items, and a decent bread selection. Overall it's a great value and I would not mind staying here again.

Great location close to shopping, restaurants and about a 5 minute drive to the Winchester house. Rooms were clean and comfortable. Staff was very friendly. Keys are not provided - instead it is a passcode sent to your email. Worked fine for us. They have a small snack area where you can get water and other goodies. Parking is tight, under the hotel, but there was plenty of spots when we went.

Room was spacious. Parking was easy. Service was good. Location is great in terms of proximity to restaurants, the mall, etc. Main issues were the noise from loud vehicles and walls are thin and people slamming doors made it a bit annoying.